Why am I getting an activation limit?

I just signed up in Feb 2025.
I have this running on my laptop. I had it on my Work PC when I am not using it.
Not on at the same time.
Love this app but i am annoyed I do not protection because of this.

Hello,
I’m not a SpyShelter user, neither a technician, but your issue could be related to this one Using spyshelter in vmvare to repeatedly authorize the activation code causes the device to be exceeded
Anyway I’m sure that SpyShelterCarl, the person who manages this forum, will respond to you as soon is possible. SpyShelter team is located in USA so it will take some more hours.

@GenEric

Yes, I’m here to help. It can be due to virtual machines like @Kaliban says if you use something like that?

Click my name, or please email me Contact SpyShelter and Get Help with Free, Pro, or Ultimate.

@GenEric did you get the issue fixed? I don’t see any emails.

@GenEric

Just checking in again. Did the error go away? I didn’t receive an email yet.

Whoa somehow I missed this,.
Hey Carl. I just posted another.
No, I don’t use any VMs.

Thanks

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I have reached my limit and I reset my laptop a lot, I just sold my laptop and built a desktop, and it’s saying I reached my limit. I need help fixing this issue

Sorry @Dapperdon. Please click my name here to message me privately.

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I can’t find the message link under your name, can you message me.

Hello,
you need to be logged to this forum. If you click on SpyShelterCarl name or his avatar “S” on the left a panel with Message button should popup like this

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I sent you a private message. You can also email us (bottom left of web page).