Non-working lifetime licenses

Hello.
I have two lifetime licenses for spyshelter premium and firewall.
I can’t activate them on windows 2024h.
I get a message that the driver cannot be loaded.
Do I have to pay for the license again to make the program work?
The licenses were supposed to be lifetime and they were already paid.
It’s a bit unfair and I feel lied to, and my trust in the program and the company has decreased.
Please help me solve this problem.

@maik76

Sorry for the issue.

First of all, for anyone else using older SpyShelter software, you should be able to download it here Classic SpyShelter Apps – SpyShelter Help and your codes should work with no issues.

However, in your case I understand you are experiencing a technical problem with SpyShelter’s Classic software driver so you cannot use the software at all.

Can you please email me Contact SpyShelter and Get Help with Free, Pro, or Ultimate (bottom left of page shows our email) your codes and any proof of purchase data? I can then work with you to find a solution.

Thank you for your patience with this issue with the Classic SpyShelter software.

Just checking in because I don’t see any emails about your issue to our helpdesk yet? Feel free to click my name here and message me privately instead in case you have issues emailing. Thanks and sorry for the issue.

I see you emailed and I responded.