# Where do I find my product-key **URL:** \ **Category:** SpyShelter\ **Created:** [June 27, 2025, 9:36am UTC](https://forum.spyshelter.com/t/where-do-i-find-my-product-key/287 "2025-06-27T09:36:36Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Tina](https://forum.spyshelter.com/letter_avatar_proxy/v4/letter/t/48db29/32.png) [@Tina](https://forum.spyshelter.com/u/Tina)\ **Post date:** [June 27, 2025, 9:36am UTC](https://forum.spyshelter.com/t/where-do-i-find-my-product-key/287/1 "2025-06-27T09:36:36Z")
I have purcased spyShelter in April, there are 3 lincenses. now i try to install the programm on my second laptop and i cant find the activation code. its just running as a trial. and i cant find any other option for contact, to solve the problem. ---
**Author:** ![Olobambolo](https://forum.spyshelter.com/letter_avatar_proxy/v4/letter/o/5e9695/32.png) [@Olobambolo](https://forum.spyshelter.com/u/Olobambolo)\ **Post date:** [June 27, 2025, 10:13am UTC](https://forum.spyshelter.com/t/where-do-i-find-my-product-key/287/2 "2025-06-27T10:13:18Z")
Check the email address you provided when purchasing the license. Contact is here > **[Contact SpyShelter and Get Help with Free, Pro, or Ultimate](https://www.spyshelter.com/contact/)** > > Contact SpyShelter Antispyware and get help with our security software, your order, or your payment and subscription. ---
**Author:** ![SpyShelterCarl](https://forum.spyshelter.com/user_avatar/forum.spyshelter.com/spysheltercarl/32/7_2.png) [@SpyShelterCarl](https://forum.spyshelter.com/u/SpyShelterCarl)\ **Post date:** [June 27, 2025, 3:37pm UTC](https://forum.spyshelter.com/t/where-do-i-find-my-product-key/287/3 "2025-06-27T15:37:41Z")
Sorry for the issue. You can click my name here to send a private message and include the email address you used to order and I can send you your code immediately. Or, search your email for “Paddle” or “2checkout” or “Verifone”. ---
**Author:** ![Tina](https://forum.spyshelter.com/letter_avatar_proxy/v4/letter/t/48db29/32.png) [@Tina](https://forum.spyshelter.com/u/Tina)\ **Post date:** [June 28, 2025, 7:04am UTC](https://forum.spyshelter.com/t/where-do-i-find-my-product-key/287/4 "2025-06-28T07:04:18Z")
I cant find the Button for private Message, so here ist my E-Mail: REMOVED BY SPYSHELTER ADMIN On my Invoice is no licence key. Thx, for your Help! ---
**Author:** ![Kaliban](https://forum.spyshelter.com/user_avatar/forum.spyshelter.com/kaliban/32/29_2.png) [@Kaliban](https://forum.spyshelter.com/u/Kaliban)\ **Post date:** [June 28, 2025, 7:19am UTC](https://forum.spyshelter.com/t/where-do-i-find-my-product-key/287/5 "2025-06-28T07:19:18Z")
Hello, to send a private message to SpyShelterCarl you have to login to the forum first then after clicking on his name you can send him a private message. SpyShelterCarl is located in USA so it will take some hours for him to respond. ![Spyshelter forum](https://forum.spyshelter.com/uploads/default/original/1X/113425ccc43fdd607c6bf1bbd22096dddeb17f4f.png) ![Spyshelter](https://forum.spyshelter.com/uploads/default/original/1X/4444a4bfda777e20dc69179df6abfef7c0811d35.png) ![Spyshelter1](https://forum.spyshelter.com/uploads/default/original/1X/619e78c56bcc2f9a1f89245bde89e932094d9f72.png) ---
**Author:** ![Kaliban](https://forum.spyshelter.com/user_avatar/forum.spyshelter.com/kaliban/32/29_2.png) [@Kaliban](https://forum.spyshelter.com/u/Kaliban)\ **Post date:** [June 28, 2025, 7:30am UTC](https://forum.spyshelter.com/t/where-do-i-find-my-product-key/287/6 "2025-06-28T07:30:39Z")
If you send him a private message, you could wish to delete your post to keep your e-mail address private. Just click on “show more” at the end of your post then delete it. ![post1](https://forum.spyshelter.com/uploads/default/original/1X/8ebc1618122d56d7df8ef40dc362a19886eacade.png) ![post2](https://forum.spyshelter.com/uploads/default/original/1X/bb9da08fabc412ab8f3c5fef7d13de04e80305bb.png) ---
**Author:** ![SpyShelterCarl](https://forum.spyshelter.com/user_avatar/forum.spyshelter.com/spysheltercarl/32/7_2.png) [@SpyShelterCarl](https://forum.spyshelter.com/u/SpyShelterCarl)\ **Post date:** [June 28, 2025, 3:59pm UTC](https://forum.spyshelter.com/t/where-do-i-find-my-product-key/287/7 "2025-06-28T15:59:38Z")
@Tina I emailed you your code, please check spam if you don’t see it. Sorry for the issue. ---
**Author:** ![SpyShelterCarl](https://forum.spyshelter.com/user_avatar/forum.spyshelter.com/spysheltercarl/32/7_2.png) [@SpyShelterCarl](https://forum.spyshelter.com/u/SpyShelterCarl)\ **Post date:** [June 28, 2025, 4:16pm UTC](https://forum.spyshelter.com/t/where-do-i-find-my-product-key/287/8 "2025-06-28T16:16:27Z")
> [@Kaliban](#): > > delete your post to keep your e-mail address private I removed the email, thanks!