# SpyShelter - Help with Pro or Ultimate order issues

**URL:** <https://forum.spyshelter.com/t/spyshelter-help-with-pro-or-ultimate-order-issues/92>\
**Category:** SpyShelter\
**Created:** [March 13, 2024, 6:08pm UTC](https://forum.spyshelter.com/t/spyshelter-help-with-pro-or-ultimate-order-issues/92 "2024-03-13T18:08:22Z")\
**Posts on this page:** 1\
**Showing post:** 7

<div class="post-metadata">

**Author:** ![SpyShelterCarl](https://forum.spyshelter.com/user_avatar/forum.spyshelter.com/spysheltercarl/32/7_2.png) [@SpyShelterCarl](https://forum.spyshelter.com/u/SpyShelterCarl)\
**Post date:** [August 10, 2025, 11:10pm UTC](https://forum.spyshelter.com/t/spyshelter-help-with-pro-or-ultimate-order-issues/92/7 "2025-08-10T23:10:25Z")

</div>

> [@Issue with upgrading old lifetime versions to version 15](http://forum.spyshelter.com/t/issue-with-upgrading-old-lifetime-versions-to-version-15/364/8):
>
> @Sirbillak I searched your email that you used in the forum and it looks like I responded to you and you had no problem? Can you respond again there (our helpdesk email) and let me know what’s wrong? I think we have always helped anyone who asked with this issue, but instead you are posting over and over in different threads that we did something wrong?

---

_[View the full topic](https://forum.spyshelter.com/t/spyshelter-help-with-pro-or-ultimate-order-issues/92)._