# Contacting support dont work (solved)

**URL:** <https://forum.spyshelter.com/t/contacting-support-dont-work-solved/143>\
**Category:** SpyShelter\
**Created:** [June 30, 2024, 3:28pm UTC](https://forum.spyshelter.com/t/contacting-support-dont-work-solved/143 "2024-06-30T15:28:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jim](https://forum.spyshelter.com/letter_avatar_proxy/v4/letter/j/ac91a4/32.png) [@jim](https://forum.spyshelter.com/u/jim)\
**Post date:** [June 30, 2024, 3:28pm UTC](https://forum.spyshelter.com/t/contacting-support-dont-work-solved/143/1 "2024-06-30T15:28:57Z")

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hi all this is my first time in a forum so apologies if i’m in the wrong place.  
Ive been trying to contact support via email. and im geting  
Sending of the message failed.  
An error occurred while sending mail. The mail server responded:  
Syntax error in recipient address.  
Please check the message recipient and try again.  
I’ve also tried another email and nothing back yet may be the weekend i dont know ?.  
Also tried clicking on SpyShelterCarl but i cant see any way to IM him or anything .  
It.  
It’s most likely me being stupid but any help as to how i can contact support would be most appreciated 🙂 . Thanking you for your time and effort. Jim.

lol now im geting An error occurred: Sorry, new users can only put 2 links in a post.  
what links ? this is geting realy silly now .Please help if this ever gets to anyone

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**Author:** ![SpyShelterCarl](https://forum.spyshelter.com/user_avatar/forum.spyshelter.com/spysheltercarl/32/7_2.png) [@SpyShelterCarl](https://forum.spyshelter.com/u/SpyShelterCarl)\
**Post date:** [June 30, 2024, 10:32pm UTC](https://forum.spyshelter.com/t/contacting-support-dont-work-solved/143/2 "2024-06-30T22:32:39Z")

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@jim

I responded to your email. Can you check your spam folder and see if my reply is there?

Thanks

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**Author:** ![jim](https://forum.spyshelter.com/letter_avatar_proxy/v4/letter/j/ac91a4/32.png) [@jim](https://forum.spyshelter.com/u/jim)\
**Post date:** [July 1, 2024, 6:15pm UTC](https://forum.spyshelter.com/t/contacting-support-dont-work-solved/143/3 "2024-07-01T18:15:06Z")

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Thank you Carl 🙂 your a star 🙂  
I’ve gotten back on the things you asked for by email with your helpdesk  
Live Long and Prosper Jim